Public transport pass (abono)
Tarjeta Transporte Público (abono)
Where to ask
Appointments at the Transport Consortium management offices: on webttp.comunidad.madrid or by phone on 012.
Official wording
solicita cita previa en una de nuestras Oficinas de Gestión , en la web webttp.comunidad.madrid o en el teléfono 012.Official sources
What it is
The Tarjeta Transporte Público Personal is a contactless card on which travel passes and tickets of the Consorcio Regional de Transportes de Madrid are loaded. It can be requested by people living in the Community of Madrid or in the Castilla-La Mancha and Castilla y León municipalities listed by the Consorcio. You apply online (it arrives at your home in a week) or at a management office with an appointment (via webttp.comunidad.madrid or 012), where it is handed over on the spot. The first issue costs 4 euros. You must provide a recent colour photo, an identity document (DNI, passport or residence permit) and a padrón certificate or volante issued in the previous 3 months.
Official wording
Si la emisión de la tarjeta es por primera vez tendrá un coste de 4 euros.Official sources
- Where it applies
- Community of Madrid
Official information
Official sources
When
When you will use a monthly pass or other personal tickets. You can have one if you live in the Comunidad de Madrid or in some municipalities of Castilla-La Mancha or Castilla y León; large families do not need to prove residence.
Official wording
Si perteneces a una Familia Numerosa, no será necesario que acredites el requisito de residencia.Official sources
Steps
Step 1: Apply online or at an office
Go to the official website: Apply for the card online (Tarjeta Transporte Público)Online, you receive it at home in a week. In person, with an appointment at an Oficina de Gestión (webttp.comunidad.madrid or phone 012): they take your photo and you leave with the card.
Official wording
Acudiendo con la documentación necesaria, te harán una foto y te llevarás tu tarjeta al momento.
Official sources
Step 2: Load a pass or tickets
You load it at authorised sales points or with the Consortium’s apps. It can hold one pass and up to two non-personal tickets, or up to three non-personal tickets.
Official wording
Puedes llevar contigo un abono personal y hasta dos títulos no personales o bien tres títulos no personales.
Official sources
Documents
Your ticks are saved on this device only.
🖨 Printable bilingual document card (you can show it at the counter)
Official sources
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Fees
First issue: €4.
Official wording
Si la emisión de la tarjeta es por primera vez tendrá un coste de 4 euros.Official sources
FAQ
How long does the card last?
Ten years, with a three-year guarantee. To renew it you go to an Oficina de Gestión with your ID, the card and your padrón; it costs €4 and you can go up to two months before it expires.
Official wording
La Tarjeta Transporte Público Personal dura diez años.Official sources
Are there discounts?
Large families and people with a disability of 65% or more get discounts on their top-ups; they present the card or certificate, or authorise a data check if they live in the Comunidad de Madrid.
Official wording
Familia numerosa o discapacidad igual o superior al 65%Official sources
Which tickets cannot be loaded?
Single tickets for urban and interurban buses (bought on board), Parla Tram’s own tickets and Cercanías’ own tickets.
Official wording
Los billetes propios de Cercanías.Official sources
Related procedures
Terms used on this page
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