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Housing

Applying for public rental housing from the Agencia de Vivienda Social (Community of Madrid)

Solicitud de vivienda pública en alquiler de la Agencia de Vivienda Social (Comunidad de Madrid)

Madrid versionOnly applies in Community of Madrid

In other cities: Barcelona · Valencia

What it is

The Agencia de Vivienda Social of the Community of Madrid allocates rental homes through three routes: special need, social emergency (started by the authorities on their own initiative) and lottery (when there is a call and the income and household requirements are met). The special-need route is for situations such as eviction, gender-based violence or homes in poor condition; it can be requested at any time, free of charge, online or in person. Requirements include: being of age, household income no higher than 3.5 times the IPREM for rentals, not owning another home in Spain, not having received public housing in the previous 10 years and proving 10 years of padrón registration or work in the Community of Madrid, the last 3 immediately before the application (with exceptions, for example for refugees).

Official wording
Son tres las vías que tienes para acceder a una vivienda de la Agencia de Vivienda Social en régimen de alquiler.

Official sources

Where it applies
Community of Madrid

Official information

Official sources

Go to the official website: Apply for housing on grounds of special need (Community of Madrid)

When

At any time (permanent window), if you are in a situation of special need: for example, living in poor conditions, in unsuitable spaces or in housing that is inadequate for economic or space reasons.

Official wording
Acceso a una vivienda pública de la Agencia de la Vivienda Social para personas que se encuentran en situaciones de especial necesidad.

Official sources

Steps

  1. Step 1: Apply online

    With an electronic signature you log in to your Cuenta Digital, fill in the form, attach the documents and click “Firmar y enviar solicitud”.

    Official wording
    Prepara la documentación que vas a aportar junto a la solicitud.

    Official sources

    Go to the official website: Apply for housing on grounds of special need (Community of Madrid)

  2. Step 2: Or in person

    If you are not required to deal with the administration electronically, you can fill in the form, print it as PDF, sign it and submit it with the documents at registry offices; some require an appointment.

    Official wording
    Para finalizar, firma el formulario y preséntalo junto al resto de documentos en los

    Official sources

  3. Step 3: Fix errors if asked

    If the application has errors or is missing documents, you have 10 working days to fix it; otherwise it is filed away.

    Official wording
    avisaremos a la persona solicitante para que la subsane o complete en el plazo de 10 días hábiles

    Official sources

  4. Step 4: Scoring and offers

    Admitted applications are ranked by score; then up to 3 homes suited to the family are offered. If you refuse all 3, you lose priority.

    Official wording
    Si rechazan las 3 ofertas, perderán la preferencia frente al resto de candidatos.

    Official sources

Documents

Your ticks are saved on this device only.

🖨 Printable bilingual document card (you can show it at the counter)

Fees

No fees.

Official wording
No requiere pago de tasas

Official sources

FAQ

What if I get no answer?

The maximum time to decide is 6 months. If you receive no decision in that time, the application is deemed refused (negative silence) and you can file an administrative appeal (recurso de alzada) at any time.

Official wording
En cualquier momento a partir del día siguiente al que acabó el plazo máximo de resolución, si no la has recibido.

Official sources

What size of home do I get?

By household: 1 person, one bedroom; 2 and 3 people, two; 4 and 5, three; 6 to 8, four; more than 8, five.

Official wording
2 y 3 personas: viviendas de dos dormitorios.

Official sources

Do I need years of registration?

Yes: 10 years of registration or work in the Community of Madrid, the last 3 right before applying. There are exceptions, for example refugees or asylees and victims of gender violence who had to move.

Official wording
Personas que tengan reconocida la condición de refugiado o asilado político en nuestro país.

Official sources

Related procedures

Terms used on this page