Healthcare

Choosing your family doctor or health centre (Valencian Community)

Elegir médico de familia o centro de salud (Comunitat Valenciana)

Valencia versionOnly applies in Valencian Community

In other cities: Madrid · Barcelona

Where to ask

Questions about the procedure: [email protected].

Official wording
[email protected]

Official sources

What it is

The Conselleria assigns your health centre according to your padrón address, but anyone with a SIP card who is insured or a beneficiary of the National Health System can ask to choose another family doctor, paediatrician or primary care centre. The holder, an authorised person or a legal representative (for example, of a minor) applies. The request is decided within 15 working days at most, after a report from the chosen professional; it can be refused, for example, if that professional already has more patients assigned than allowed. If you choose a doctor at a centre other than the assigned one, home visits are still provided by the original centre. With a digital certificate or Cl@ve it can be done online.

Official wording
La finalidad de este procedimiento es elegir médico de familia, pediatra, o centro en el ámbito de la atención primaria del Sistema Valenciano de Salud.

Official sources

Where it applies
Valencian Community

Official information

Official sources

When

All year round. People who are insured or beneficiaries of the National Health System and have a SIP card can apply.

Official wording
Durante todo el año.

Official sources

Steps

  1. Step 1: Submit the application

    The application is addressed to the head of the basic health area of the chosen centre. It can be submitted on the e-office with a digital certificate, DNIe or Cl@ve permanente. The holder, an authorised person or the legal representative can apply.

    Official wording
    También se admite clave-permanente del Estado como método de autenticación y firma para la tramitación telemática dentro de la sede electrónica de la Generalitat.

    Official sources

    Go to the official website: Free choice in primary care (GVA)
  2. Step 2: Wait for the answer

    The chosen professional issues a report and a decision is made within 15 working days at most. If accepted, your assignment is updated in the SIP; if refused, you are told in writing with the reasons.

    Official wording
    se actualizará en el Sistema de Información Poblacional (SIP) la nueva asignación de profesional de medicina de familia, pediatra y/o centro sanitario.

    Official sources

Documents

Your ticks are saved on this device only.

🖨 Printable bilingual document card (you can show it at the counter)

FAQ

Why might it be refused?

For example, if the professional already looks after more people than allowed, or if a good professional-patient relationship cannot be safeguarded.

Official wording
Cuando no se salvaguarde la buena relación profesional sanitario-paciente.

Official sources

If I choose a centre that is not mine, who visits me at home?

Home care (urgent or scheduled) is still provided by the centre that corresponds to you by your padrón address.

Official wording
la libre elección no conllevará la prestación asistencial domiciliaria (urgente o programada)

Official sources

Related procedures

Terms used on this page